Resy COVID-19 Help Center

The latest Resy Notes and Advisory on COVID-19.

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The Pandemic Pivot - A Tool for Mitigating Re-Opening Uncertainty

Posted by The Resy Team on May 20, 2020 4:18:24 PM

Uncertainty has always been the elephant in the room for the dining industry. Although operators can plan their menus, budget for staffing costs, and make predictions about weekly cover counts, unpredictable circumstances can throw the best laid plans into disarray. But even the most clairvoyant of psychics could not have predicted the disruption that is COVID-19. Uncertainty no longer lurks at...

Coronavirus: Lifting Restrictions for Australian Restaurants

Posted by The Resy Team on May 17, 2020 8:04:30 PM

Dear Restaurants, 

Over the past six months this industry has experienced extreme hardship in the wake of the bushfire crisis, and again with the COVID-19 outbreak. In response to last week's nationwide announcements we have aggregated information as it relates to COVID-19 and reopening the hospitality industry in Australia.

An Update for Our Partners

Posted by The Resy Team on Apr 30, 2020 10:14:18 AM

Over the coming weeks and months, and days in some places, we will begin the process of rebooting the hospitality industry. I am an optimist and lover of restaurants, so there is excitement in these words as I type them. Yet, we know the road back will be long and where we ultimately wind up is somewhat uncertain. You will have our support throughout the process.

Communicating With Your Guests During the Coronavirus

Posted by The Resy Team on Apr 29, 2020 8:30:00 AM

The hospitality industry is fundamentally about making connections, and during this unprecedented time, it is vitally important to keep in touch with your guests. Due to COVID-19, dine-in options are virtually non-existent and social distancing is happening worldwide. But people are craving connection just as much as they are craving a dinner out, so now is the time to flex your social media...

Resy Notes and Advisory RE: COVID-19 (April 3)

Posted by The Resy Team on Apr 3, 2020 10:15:00 AM

Key Points 

  • This is the darkest hour … and yet. Before we get to the storm, some flashes of sunshine. Whether it’s the leadership of chefs like JJ Johnson or Chris Cosentino feeding hospital workers, the selflessness of a Seattle sandwich shop owner delivering food to his community, or the ingenuity of restaurants shifting into grocery stores (and liquor stores!), the industry is showing why...

Topics: COVID-19

How to Help Your Favorite Restaurants — Right Now

Posted by The Resy Team on Mar 30, 2020 10:15:00 AM

Now is the time to support the restaurants you love. Nearly all small businesses are reeling from the coronavirus pandemic — diners, bistros, taquerias, four-star destinations, bakeries, izakayas, breweries. Restaurants have always been there for you; it’s now time to rally for them. Here are some ways to do that.

Resy Notes and Advisory RE: COVID-19 (March 27)

Posted by The Resy Team on Mar 27, 2020 3:23:31 PM

Key Points 

  • The federal aid package is here. On Friday, Congress passed the record $2 trillion emergency stimulus bill, meant to rush aid to businesses and workers impacted by the coronavirus pandemic. The bill now heads to the President for a signature and final approval.
Topics: COVID-19

How Resy Restaurants are Navigating COVID-19

Posted by The Resy Team on Mar 21, 2020 2:31:00 PM

The restaurant industry has transformed completely in a matter of days. In the absence of crowded dining rooms, eateries across the country and world have been testing creative ways to continue doing business. We at Resy have been inspired and humbled by the many innovative ways our restaurant partners are serving their customers outside of the dining room. From cocktail delivery to virtual...

Resy Notes and Advisory RE: COVID-19 (March 21)

Posted by The Resy Team on Mar 21, 2020 12:00:00 PM

Key Points 

  • This is a 100-year storm for the restaurant industry. Tuesday was the first day of shutdown for dine-in restaurant service in most major U.S. cities, with California and New York issuing stricter measures with “shelter-in-place” directives by the end of the week. (Groceries and takeout/delivery restaurants remain open.) This all means that restaurants have been forced to shut down...
Topics: COVID-19

Coronavirus: Guidance and Resources for U.K. Restaurants

Posted by The Resy Team on Mar 19, 2020 11:30:00 AM

We have been closely monitoring the rapidly evolving situation with regards to COVID-19. As you take measures to ensure the wellbeing of your staff and guests, and continue providing hospitality in a time of huge uncertainty, know that Resy is here to support you. These are challenging times, and we are committed to standing by you during this time of crisis. We will be presenting guidance that...

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